One contact address
Email gjzask@perpfox.com for website, data or editorial enquiries. PerpFox cannot access exchange accounts, process withdrawals, change referrals or resolve an exchange's identity-verification decision. For those issues, use that exchange's authenticated support.
No guaranteed response time is offered. If your question affects a live position, do not wait for an email response before checking the exchange's own information.
What makes a report reproducible
Include the page URL, asset, platform, UTC time and the field or action that looked wrong. For a calculation, a fictional set of inputs that reproduces the issue is preferable to your actual position details. For a broken control, mention the browser and screen size.
A cropped screenshot of the public page can help. Remove names, balances, account IDs and notifications. Never send passwords, API keys, seed phrases, one-time codes or identity documents. Read Privacy before including personal information, and use Corrections for a factual error.